Yubeyi Online Shopping Ltd want to be Rwanda’s largest online mall. We launched in the end of 2014 and our mission is to become the engine of commerce and trade in Rwanda. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Home Appliances, Books, healthcare, Baby Products, personal care and much more. Our range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process; these services include our lowest price guarantee, 3-day free return policy, dedicated customer service support and many other premium services. As we continue to expand the mall, our scope of offerings will increase in variety, simplicity and convenience; join us and enjoy the increasing benefits. We are highly customer-centric and are committed towards finding innovative ways of improving our customers' shopping experience with us; so give us some feedback on [email protected] Thank You and we hope you will enjoy your experience with us.
Safe and secure Shopping
Once you're done selecting products you want, head over to check out and pick a payment option. Payments on our website can easily be made with debit/credit cards (not yet) and cash on delivery. After a successful purchase, you will get an order status and tracking number that lets you keep track of your order until it's delivered. We will be introducing Mobile Money payment as soon as possible to help our clients
Your orders take utmost priority and will be delivered between 1-3 days depending on your location and weights. Should you have any questions on your order, please contact our customer service team between 8am to 17 pm (Monday to Friday) or between 9am to 6pm (Saturday and Sunday) at [email protected] or call us on 0788259975 and we would be happy to serve you.
If your product is damaged upon delivery or it does not fit you, please contact Yubeyi online Shopping Ltd customer service team ([email protected] or call 0788259975. You have only 3 days from the day of delivery to return your order. The cost of return will be refunded after your return has been processed.